Sophos antivirus not updating

Posted by / 01-Jan-2020 00:09

Sophos antivirus not updating

If tamper protection cannot be disabled via the below listed script (as in customers receive a message about tamper protection preventing the script to run ), follow the "steps to disable the Enhanced Tamper Protection" listed under "Managed by Sophos Central" as covered in this article .

Then, re-run the bat file Note: If trying to uninstall a Sophos version other than Sophos Home, please refer to Sophos Support for further assistance.

Creating and running the bat uninstall file:1 -Copy and paste the following text into notepad: cd "C:\Program files (x86)\Sophos\Sophos Home"Sophos /unlocknet stop "Sophos Anti-Virus"net stop "Sophos Auto Update Service""C:\program files\Sophos\Sophos Endpoint Agent\uninstallcli.exe": Sophos Auto Update Msi /qn /X REBOOT=Really Suppress: SOPHOS HOME Msi /qn /X REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home_Msi /qn /X REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home1_Msi /qn /X REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home2_Msi /qn /I REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home3_Msi /qn /X646A3744-5295-487E-9246-47D35FA535FC} REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home4_Msi /qn /X REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home5_Msi /qn /X REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home6_Msi /qn /I REBOOT=Really Suppress /L*v %windir%\Temp\Uninstall_Sophos Home7_Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress: Sophos Anti-Virus (Endpoint)Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress: Sophos Anti-Virus (Server)Msi /qn /X REBOOT=Really Suppress: Sophos System Protection Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress: Sophos Network Threat Protection Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress: Sophos Health Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress: Sophos Management Communications System Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress Msi /qn /X REBOOT=Really Suppress: UIMsi /qn /X REBOOT=Really Suppress: Sophos Clean"C:\Program Files\Sophos\Clean\uninstall.exe": Sophos Home Clean"C:\Program Files\Sophos\Home Clean\uninstall.exe": Machine Learning "C:\Program Files\Sophos\Sophos ML Engine\uninstall.exe": Standalone agent "C:\Program Files\Sophos\Sophos Standalone Engine\Uninstall.exe": SED"C:\Program Files\Sophos\Endpoint Defense\uninstall.exe" /quiet: HMPA 1.0.0.699"C:\Program Files (x86)\Hitman Pro.

Alert\uninstall.exe" /uninstall /quiet: HMPA (managed) 3.5.3.563"C:\Program Files (x86)\Hitman Pro.

If you attempt to change the update location or credentials for a Sophos Antivirus Endpoint client, and the client is unable to contact the Enterprise Console or Sophos Control Center (they may be out of the office on the road), you may find the properties for the Sophos Auto Update are greyed out.

However, you may install this software at no charge.

If Sophos Anti-Virus has been uninstalled using Windows add/remove programs', the computer must be rebooted before Sophos Anti-Virus can be installed again. How to remove Sophos Endpoint Security and Control from client computers or How to uninstall Sophos Endpoint Security and Control from the command line or with a batch file Do you wonder if your IT business is truly profitable or if you should raise your prices?

Wondering if we can trigger Windows add/remove programs' to remove Sophos Anti-Virus, version in maintenance. Learn how to calculate your overhead burden using our free interactive tool and use it to determine the right price for your IT services.

However, if you need to make a change follow the instructions below.

Go to the following folder and edit the file using notepad: For Windows 7 – Program Data Sophos Auto Update Config For Windows XP – Program Files Sophos Auto Update Config You may need to give the user editing the file permissions to write to the folder, my user account had read only.

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